Monday, March 05, 2007

Dumb Dumb Dumb...

This weekend, I was going to go and find another pizza parlour and share with you all the details of another delicious (or perhaps not, who knows?) slice.

Before I did that, though, I needed to bring the Speed Four in for it's 8,000 mile service and new tires front and back (Michelin Pilot Roads, if you were interested).

On an amusing tangent, I pulled a big old nail out of my tire on Friday, so I was glad new tires were an anticipated expense.

Anyway, let's get back to the stupidity. I dropped the bike off for its service, and Lady Luck and I went off to do other fun Saturday things. We had lunch with some friends, stopped at a bakery co-owned by a scooter-fiend we don't actually know yet, and generally had a good time. Around 4:30, we called to find out what the hell the deal was with my bike. The dealership hadn't called, and we wanted to make sure it was done.

That's when we found out they'd closed half and hour earlier.

[Insert sound of me slapping my forehead so hard that people on the other side of the road turned to look.]

See, the dealer is closed Sunday and Monday, which means I can't get my bike until Tuesday. That means that I was bike-less all weekend.

That means that Lucky is not a happy camper.

So, back to waiting for my bike...

5 comments:

Bill Sommers said...

Oh yes, the phone call that should have been made as a courtesy of the dealership.

I too have been left bikeless by a shop that "forgot" to call. My dealer went one cool step further, when I came in the following day, they realized that they also had forgotten to service my bike. Woohoo!

Have fun,
Bill

Combatscoot said...

Most dealerships won't even call you back if you ask them to look-up a part for you. They won't call if they get your part in. However, they will call and bug the crap out of you if you show an interest in purchasing a bike.
John

Biker Betty said...

Oh man, what a bummer!!! A local dealership had my husband's bike for about three weeks, due to a part they had to order. He had to keep calling them, they wouldn't keep him updated on when it's coming in. It was very frustrating.

Steve Williams said...

I think I am going to start bringing doughnuts to my dealer on a regular basis. And bagels and croissants too. My dealer must be the exception because they seem to fall over themselves to call with information.

The doughnuts are to insure the relationship just in case it was an error on their part which they might want to correct after going to dealer school! *grin*

Steve Williams
Scooter in the Sticks

Krysta in Milwaukee said...

Bribery works. I regularly (well, not on a schedule, but frequently) leave a box or bag or plate of goodies at our bike shop. The guys there love me, from the front desk to the mechanics.

Helps that we're in there for one thing or another fairly often, too. I can walk in to pick up something Karl has called about, and the front desk guy doesn't even have to ask, he just gets it & rings it up.